Privacy Policy

Your privacy matters to us at ethereavelionis

Last updated: January 15, 2025

Introduction

ethereavelionis ("we," "us," or "our") operates the financial goal-setting platform accessible at ethereavelionis.sbs. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We understand that your financial information is particularly sensitive, and we're committed to protecting your privacy with the highest standards of security and transparency. This policy applies to all users of our platform, whether you're exploring our learning programs or actively using our financial planning tools.

Important Note

By using our services, you consent to the collection and use of your information as described in this Privacy Policy. If you disagree with any part of this policy, please discontinue use of our services.

Information We Collect

We collect information that you provide directly to us, information we obtain automatically when you use our services, and information from third-party sources when applicable.

Personal Information

Name, email address, phone number, postal address, and other contact details you provide when registering or contacting us.

Financial Information

Financial goals, income ranges, spending categories, and budgeting preferences you share to personalize your experience.

Usage Data

Information about how you interact with our platform, including pages visited, features used, and time spent on different sections.

Device Information

Browser type, operating system, IP address, and device identifiers to ensure optimal platform performance.

We collect this information through various means including direct input when you create accounts, automatic collection through cookies and tracking technologies, and through communications you send to our support team.

How We Use Your Information

Your information helps us provide, maintain, and improve our financial goal-setting services. We use your data for several specific purposes:

  • Personalizing your financial planning experience based on your goals and preferences
  • Providing customer support and responding to your inquiries
  • Sending you important updates about your account and our services
  • Analyzing platform usage to improve our features and user experience
  • Ensuring platform security and preventing fraudulent activity
  • Complying with legal obligations and regulatory requirements
  • Developing new features and services that benefit our user community

We process your information based on legitimate business interests, your consent, and legal requirements. You can withdraw consent for certain processing activities at any time through your account settings.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in specific circumstances:

  • Service Providers: We work with trusted third-party companies that help us operate our platform, such as hosting services, analytics providers, and customer support tools.
  • Legal Requirements: We may disclose information when required by law, court order, or government regulation.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
  • Protection of Rights: We may share information to protect our rights, property, or safety, or that of our users or others.

All service providers are contractually obligated to protect your information and use it only for the specified purposes. We conduct regular reviews of our third-party partnerships to ensure they maintain appropriate security standards.

Your Privacy Rights

You have several rights regarding your personal information. These rights may vary depending on your location and applicable laws:

Access Your Data
Correct Inaccuracies
Delete Your Information
Restrict Processing
Data Portability
Withdraw Consent
Object to Processing

To exercise these rights, contact us using the information provided at the end of this policy. We'll respond to your request within 30 days and may need to verify your identity before processing certain requests.

Canadian Users

As a Canadian company, we comply with applicable Canadian privacy laws. You have the right to file a complaint with the Office of the Privacy Commissioner of Canada if you believe we've mishandled your personal information.

Data Security

We implement comprehensive security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:

Technical Safeguards

  • SSL/TLS encryption for all data transmission
  • AES-256 encryption for data storage
  • Regular security audits and penetration testing
  • Multi-factor authentication for account access
  • Firewall protection and intrusion detection
  • Regular software updates and security patches
  • Secure data centers with 24/7 monitoring
  • Employee access controls and monitoring

While we use industry-standard security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously work to improve our security practices.

Data Retention

We retain your information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specific retention periods include:

  • Account Information: Retained while your account is active and for 7 years after account closure for tax and legal compliance purposes
  • Financial Data: Kept for the duration of your relationship with us plus 7 years as required by financial regulations
  • Usage Data: Typically retained for 2 years for analytics and improvement purposes
  • Communication Records: Maintained for 3 years for customer service and legal compliance

You can request deletion of your information at any time, though we may need to retain certain data for legal or regulatory requirements. We'll inform you of any information we must retain and the reasons for retention.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that any international transfers comply with applicable data protection laws through:

  • Standard contractual clauses approved by relevant privacy authorities
  • Adequacy decisions recognizing equivalent privacy protection
  • Certification programs ensuring appropriate safeguards
  • Regular assessments of transfer mechanisms and protections

We maintain a current list of countries where your data may be processed, which is available upon request.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. These technologies help us:

  • Remember your preferences and login information
  • Analyze how you use our platform to improve functionality
  • Provide personalized content and recommendations
  • Ensure security and prevent fraudulent activity

You can control cookie settings through your browser preferences, though disabling certain cookies may affect platform functionality. We provide detailed information about our cookie practices in our separate Cookie Policy.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you're a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we become aware that we've collected personal information from a child without parental consent, we'll take steps to remove that information from our systems promptly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We'll notify you of any material changes through:

  • Email notification to your registered email address
  • Prominent notice on our website
  • In-app notification when you next access our platform

We encourage you to review this policy regularly to stay informed about how we're protecting your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Us About Privacy

If you have questions about this Privacy Policy or our privacy practices, please contact us:

ethereavelionis Privacy Team

256 Notre Dame St
Atholville, NB E3N 3Z9
Canada

Phone: +1 (514) 576-2646

Email: privacy@ethereavelionis.sbs

We're committed to addressing your privacy concerns promptly and thoroughly.